Membership Services 

Becoming a Loveday Member

Every Loveday journey begins by becoming a Member. Loveday Membership provides Members with access to so much more than our exceptional care. Following the initial lifestyle and medical assessments, we craft a tailored programme of therapies, stimulating activities, lifestyle concierge services and the delivery of exceptional, compassionate care. Each and every programme is designed to maintain the richness of our Members’ lives and is perfectly attuned to their personal interests, hobbies and preferences. Nothing is ever too much trouble.

Our meticulous approach continues through every Member’s journey at Loveday. We take time to ensure that the support we give each family is consistently excellent - and perfectly matched to every individual’s evolving needs through the ageing process.

As a Loveday Member, you have priority access to: 

This high-end, tailored combination of lifestyle services and therapies is designed to free Members to continue to enjoy life at home the way they always have. We offer support ranging from a few hours a week to full-time, round-the-clock care and provide dedicated Loveday trained carers and nurses, handpicked to suit individual families.

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For those considering the benefits of residential care, we offer priority access to the waiting list for suites at any one of Loveday’s hand-picked, elegant properties. These are now being developed in some of the most prestigious and beautiful central London locations: Kensington Square, Abbey Road and Notting Hill.

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Members are warmly welcomed to enjoy our day care at The Loveday Club at any one of our Loveday Residences. This exclusive private day club provides a wealth of specially-designed stimulation activities, a fine luncheon and a refreshing change of scene in beautiful surroundings, all tailored to Members' individual assessments. 

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To ensure peace of mind, Members benefit from priority access to suites at our Loveday Residences for both short-term and respite stays. We not only support Members through rehabilitation, but also ensure excellent, enjoyable and reliably outstanding standards of care while carers are away for anything from a few weeks to considerably longer.

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Loveday Member Services

Loveday Members benefit from our full array of services which range from reassuring advice to planning property adaptations, all designed to support our Members in whatever way they require.

We help families approach a recent diagnosis and prepare for what to expect. We may recommend specialist or diagnostic tests and assessments or home adaptations to benefit the Member’s mobility, safety and lifestyle. Each Member is provided with ready access to advice and support, whenever this is required and whatever is needed.

Every Member benefits from an holistic appraisal, driven by our deeply held belief that the lifestyle aspect of a Member’s assessment is every bit as vital as their care assessment. 

Loveday has developed a stellar reputation for embracing complex nursing needs and benefits from well-established  relationships with some of the most reputable and specialist practitioners London has to offer:

We are delighted to offer our Members the benefits of hydrotherapy at The Royal Hospital Chelsea and  Wellington Hospital, St John’s Wood, from muscle strengthening to the encouragement of movement

Physiotherapy, occupational and exercise therapy are all essential elements of our range of specialist treatments and therapies for our Members

We value the contribution made by cognitive therapy techniques in helping Members make the most of their mental and physical health and encourage positive thinking

The wealth of support provided by music and art therapy is enjoying increasing recognition, extending from raising mood to reducing anxiety, stress and other symptoms

Psychodynamic dance movement therapy is intended to help individuals achieve emotional, cognitive, physical and social integration through the joys of dance and movement

We place great value on the insights and expertise of the medical specialists who support our Members, including geriatric psychiatrists, specialist consultants, old age psychiatrists, medication specialists and nutritionists

Our Extraordinary Days programme comprises a highly innovative, evidence-based activities schedule, brought to life in collaboration with a progressive, multidisciplinary research team from the University of West London's Geller Institute of Ageing and Memory. Members can access activities online with their carers; via packs sent to their homes; or even as one-to-one sessions at home with our Personal Trainer or Resident Artist. Members are also warmly welcome to attend The Loveday Club at any one of our elegant properties in order to join group activities or indulge in our beautiful facilities for individual sessions. Any combination is possible and is tailored to our Members’ needs.

Nothing is ever too much trouble. As a Member, your wish is our command and you have our Head of Guest Services at your disposal. For example, if you require concierge services, companionship or Care Quality Commission (CQC)-registered transportation to allow your social calendar to blossom, this is what we are here for. If you hanker after your favourite coffee shop or yearn to stock up on tempting treats from the patisserie round the corner, we can arrange everything. We are only too delighted to help you, and to satisfy our Members’ needs. 

Loveday offers significant expertise in senior- and dementia-led design. As such, we are adept at making the most effective yet subtle adjustments to our Members’ homes, which allows them to live securely at home. Our aim is, in the most unobtrusive way, and for as long as possible, to make homes safe and sound while maintaining both dignity and mobility. Not only can we advise on and design home adaptations for you, but we can also bring the expert support of our trusted Loveday Handyman and dedicated IT resource team wherever necessary.

Edie Gould

Senior Members Service Manager

Edie's role is handling all Member relations for both residents and those enjoying our Day Club. She liaises daily with families and friends, keeping them informed of progress and developments within Loveday. If you would like more information on Loveday she would be delighted to help you.

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