At Loveday Kensington, West London’s most prestigious care home, innovation is at the heart of our mission to provide care beyond compare. Nestled beside the peaceful Kensington Square and rated ‘Outstanding’ by the CQC on its first inspection, our residence is pioneering a digital transformation that is redefining the standard for excellence in senior living.
In partnership with Person Centred Software (PCS), we’ve implemented a suite of digital solutions- mCare, Digital Reception and the Staff Dependency Tool, to streamline operations, strengthen safety and support our exceptional team in delivering highly personalised care. These innovations have been integral to our Outstanding rating, enabling us to track every aspect of care in real time, maintain high staffing levels and gather meaningful feedback to drive continuous improvement.
Director of Care Operations Cheryl Baird, who has over 30 years’ experience in the sector, explains how digital care planning helps our teams be more responsive, efficient and present- so more time is spent building relationships and creating enriching experiences for our Members. With tools like mCare, risk assessments and preferences are effortlessly updated, enabling truly person-centred care.
At Loveday, care and hospitality go hand in hand. From Michelin-quality dining and private gardens to a luxurious cinema and library room, art studio and spa, we ensure every Member enjoys a vibrant, fulfilling lifestyle tailored to their preferences and passions.
Our use of cutting-edge digital technology reflects our commitment to safety, transparency and excellence. Thanks to these advancements, our Members aren’t just cared for, they’re empowered to live and enriched life.
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Loveday Kensington, West London’s most prestigious care home, is enhancing the quality and safety of care for its Members through digital transformation
