Our People

Our people are hugely skilled, dedicated and loyal. All are dementia-trained to deliver the very highest standard of bespoke care and understand the specific needs of each individual member. To them the health and happiness of our Members is everything. So we build deep relationships with our staff and we’re proud that our staff retention rate is one of the highest in the sector. We’re also an Investors in People accredited organisation and winner of their Best Small Business award in 2020.

A culture of care

Each month we give our own ‘Above & Beyond’ award to an individual  who has gone ‘that bit further’ and done something terrific for one of our Members.

Our ratio of Employees to Members is equivalent to a 5 star hotel and our experienced hospitality staff in each Residence offers a full concierge service, which is unique to the care environment. We know how important a personal touch is and nothing is too much trouble.

The Leadership Team

Laurence Geller, CBE

Loveday & Co Chairman, Chief Executive Officer and Co-Founder

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Operational Team

Investors in People

Investing in our people, their contentment and their wellbeing lies at the heart of our values. We place great importance on building deep, meaningful relationships with all our staff. We are immensely proud that our staff retention rate is one of the highest in our industry, so much so that, since opening Chelsea Court Place in 2016, we have retained an absolutely exceptional 70 percent of our founding team. 

Loveday is also proud to be an Investors in People-accredited organisation as well as one of the few care companies to offer the London Living Wage, a clear reflection of our commitment to our people. Having been Investors in People-accredited in 2019, we were delighted to be further acknowledged by winning Best Small Business at the 2020 Investors in People awards. 

A favourite with both staff and families, our monthly ‘Above & Beyond’ award provides a wonderful opportunity for individual people to be acknowledged for going ‘that bit further’ and doing something really special for one of our Members.

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Each gorgeously elegant Loveday residence guarantees an inimitable blend of the highest levels of comfort combined