Ensuring someone entering care has the clinical and personal support they require, as well as continuity of care during the transition, can be an overwhelming challenge both for the individual and their loved ones.
At Loveday, we have developed a streamlined process that encompasses expert nursing care, personalised support and logistical expertise to smoothly transition new residents into a sophisticated suite at one of our residences. Our teams work carefully to consider each aspect of a person’s wellbeing with a bespoke plan that moves them from home, prior carers or the hospital in comfort while providing stability and reassurance. They’ll collaborate with loved ones, carers and medical teams where relevant to ensure perfect continuity of care during the move, creating a seamless experience as they settle into life at our residence.
Continue reading to discover how quickly you or a loved one can arrange care at Loveday and how experts ensure the transition process is efficient and calm.
1. Contact Our Team
The first step is to get in touch with our experienced relationship partners. They are a specialist team dedicated to seamlessly transitioning new residents into Loveday with carefully tailored solutions. A partner will arrange an in-person meeting with you and your loved ones to understand your clinical requirements and personal preferences, which we use to create a bespoke transition plan that ensures continuity and comfort.
Our relationship partners are available seven days a week and respond quickly to short-notice and urgent enquiries. If you or a loved one is in sudden need of expert 24-hour nursing care, we can begin the transition process immediately and often arrange for you to move in on the same day you contacted us.
2. Receive a Personalised Assessment
Once you’ve contacted us, one of our relationship partners will arrange an assessment as soon as possible to sit down and understand more about your care needs. This is a thorough but low-pressure discussion, and we encourage loved ones to join in as well to give us a full picture of your requirements and preferences.
The assessment closely follows the 12 care domains, a detailed framework used by many care providers, including the NHS, to assess your clinical needs. Your relationship partner will sensitively discuss each element to understand your precise care requirements, enabling us to provide a bespoke care plan precisely calibrated to your current and future needs.
The 12 Care Domains
- Breathing
- Nutrition
- Continence
- Skin
- Mobility
- Communication
- Psychological and emotional needs
- Cognition
- Behaviour
- Drug therapies and medication
- Altered state of consciousness
- Other significant care needs
We also discuss practical elements surrounding the transition into care, such as medical history, information on next of kin, power of attorney and finances to give us the full picture of your needs and make the process truly seamless.
Our approach also carefully considers your personal and lifestyle preferences. We gather information about cultural and religious practices you wish to observe, favourite foods, and hobbies and interests you’d like to pursue. Our teams use this information to help you build a rewarding lifestyle and routine centred around your individuality and personal desires as part of our philosophy to support every aspect of our residents’ wellbeing.
3. Moving in
Our relationship partner will arrange a transition date that is convenient for you. We arrange transportation for you, the medical equipment you need to bring on the journey, and personal items for your new suite. They’ll coordinate carefully with prior carers, loved ones and your surgical team when appropriate to create a seamless transition that prioritises your comfort and stability.
We are extremely flexible while planning our transitions, understanding that delays from other care providers may be inevitable, and we adapt quickly to ensure this does not impact your entry into our care. Our teams will be standing by to ensure you move in as soon as possible, with the full support of our experts at every stage.
4. Your Care Begins
From the moment you arrive, you will receive round-the-clock care from our expert nursing teams. We’ll use the information gathered from your initial assessment to craft a personalised care plan that accounts for your clinical needs, incorporates existing medication and treatments and manages any ongoing conditions for perfect continuity of care.
During your first few days, our nursing teams will make additional observations to fine tune your care plan, even after you have moved in and flawlessly integrate it into your lifestyle to help you maintain your independence and routine.
Once fully settled in, we provide 24-hour oversight and enhanced monitoring who adjust your care as your needs evolve and anticipate future developments for a proactive and truly seamless experience.
Moving into Loveday
At Loveday, we deliver highly tailored support with our clinical teams developing a bespoke care plan before you have even moved in. Our relationship partners make transitioning into our care smooth and efficient, and provide consistent updates and reassurance to loved ones.
Once moved in, you’ll benefit from 24-hour expert nursing care and specialist support for all of your clinical needs, all delivered alongside five-star hospitality in the elegant environment of our exclusive residences.
Contact our relationship partners today by calling 020 4530 4700 or making an enquiry. They respond quickly to begin developing a personalised transition plan and are available seven days a week to accommodate urgent enquiries.
